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Mars S Support Starter
€ 59 € 179,99 ,90 /monthlyMars M Support Professional
€ 109 € 269.99 ,90 /monthlyMars L Support Advanced
€ 169 € 349.99 ,90 /monthlyOur technical support team, ready to intervene immediately in technical issues that may arise on your server, is trained in server management. If you encounter any issues with your server or website, you can contact us for support right away. Our technical support team, which has received university education in server management and further specialized in this field, will be proud to assist you.
Since 2014, Mars AI has hosted over 5,000 servers. We are always ready to support our growing number of customers. We can help you install plugins and services on your server and resolve potential issues. If you encounter disk problems, we can physically intervene to resolve the issue. We can restore your clean backups if you face issues with your websites. If your server's IP is blacklisted, we investigate and prevent the security vulnerability that caused the blacklist entry. If there are issues with your database, our expert support team can assist. In case of DDoS attacks, our DDoS protection automatically blacklists attacking IPs. We can also manually add IP addresses that our DDoS protection can't block. We can provide support for email account issues. By monitoring the performance of your server or website, we can provide server optimization. In the event of a disaster, we can recover your files with clean backups. We offer many services like these to ensure your server is fast and secure.
We regularly monitor your servers and analyze their performance to ensure fast response times. By optimizing areas with performance issues, you can prevent slowdowns and freezes caused by cache errors or accumulated unnecessary files over time.
In case of attacks on your server, our DDoS Mitigation protection system blocks the incoming attacks. With advanced analytics, we slow down and block attacking IPs from all locations.
Do you need detailed information about our Server Management packages?